Data Transfer Addendum

When this addendum applies

This Addendum applies when a transfer of Personal Data under a MatosPay service is subject to a data-transfer restriction or requires a recognized safeguard. It supplements the DPA and the applicable merchant agreement. The parties should identify the exporter, importer, categories of information, purposes, countries, and transfer mechanism for the relevant service.

Transfer safeguards

The parties may rely on an adequacy decision, applicable standard contractual clauses, an approved certification or framework, binding corporate rules, a legally recognized derogation for an occasional transfer, or another safeguard permitted by applicable law. The selected safeguard may differ by country and by role.

Security and supplementary measures

MatosPay will maintain the security measures described in the DPA and may apply supplementary safeguards such as encryption, access restrictions, pseudonymization, retention limits, contractual controls, and incident procedures. The parties will consider the nature of the data, the destination law, the service, and the risk of access by public authorities.

Government requests

If MatosPay receives a legally binding request for Personal Data, it will review the request, challenge it where reasonable and lawful, disclose only the required information, and notify the customer unless prohibited. MatosPay does not knowingly provide unrestricted access to Personal Data for public authorities.

Customer responsibilities

The customer must provide required notices, obtain required permissions, use approved products, and give lawful instructions. The customer must not transfer information to MatosPay when it lacks the authority or legal basis to do so.

Change in law

If a transfer mechanism becomes invalid, unavailable, or insufficient, the parties will work in good faith to adopt a lawful alternative. MatosPay may suspend a transfer or change a service when necessary to protect individuals, comply with law, or maintain secure operations.

Contact

Questions about transfer safeguards may be sent to Sales@Matospay.com.